Royal Caribbean


HelloWorld + Royal Caribbean International
Increase Brand Awareness


57%

Increase in New Clients


30%

Increase in Email Subscribers

Challenge

Royal Caribbean drives engagement via interactive ship tour
Cruise lines face the challenge of separating themselves from the competition and standing out in the marketplace. Royal Caribbean wanted to disrupt the way people view cruising and make sure its industry-leading features were known to consumers.

Solution

  • User Experience (UX/UI)
  • Website Creation

To drive this level of awareness, buzz, and education for the launch of Royal Caribbean’s newest ship, we built an online experience that drove consumer engagement and excitement via an interactive ship tour. This created an opportunity for Royal Caribbean to talk directly to their consumer, building a relationship with them while driving excitement and awareness for the new ship and its outstanding features.

Neighborhood Adventures
A new neighborhood was unlocked each month to showcase a different area of the ship, and participants explored each neighborhood to find various activities, information, and chances to win. This project was a Loyalty360 Platinum award winner for Creative Campaign.

Instant Win Games
Various types of instant win games were hidden throughout the experience, including a prize wheel, spin-to-win slot machine, pachinko, click & win, and more.

Code Entry
Special codes were released throughout the campaign via owned and paid media, and participants who registered with a code were entered into a special prize pool.

Results

  • 57% Increase in New Clients
  • 30% Increase in Email Subscribers

- 15 Minutes spent on site per registrant
- 57% lift in new customers
- 30% new email addresses to database
- 5.55 average visits per registrant

Royal Caribbean International

The Client
Royal Caribbean International

Hotels, Restaurants & Leisure
~66,000 Employees
HelloWorld

The Agency
HelloWorld

Pleasant Ridge, Michigan
~446 Employees