How Blue Hills Bank increased leads by 55%
Challenge
Blue Hills Bank is a full service community bank headquartered in Hyde Park, Massachusetts. With over $2.7 billion in assets, they operate 11 branches in Boston, Dedham, Hyde Park, Milton, Nantucket, Norwood, West Roxbury and Westwood. They were recently purchased by Rockland Trust. Challenges The bank’s previous digital marketing agency was achieving great visibility on the channels responsible for driving leads. The site also had tech issues holding back rankings.
Solution
Blue Hills Bank has a a full suite of consumer banking products including checking accounts, mortgage loans, equity lines of credit, traditional savings and certificate of deposit accounts, as well as commercial offerings. Our strategy began by selecting the areas where we thought we could have the highest immediate impact. This meant targeting where customers are searching and connecting more aggressively online. The first priority was properly setting up Google Analytics tracking and conducting a competitive analysis to see where Blue Hills Bank fit into the overall market and online share of voice. Bank Marketing Tactics In order to quickly generate revenue and increase leads locally, we ran Google ads using highly targeted landing pages. A/B testing revealed which value propositions were working better than others. We did an SEO audit and found broken links and fairly standard technical issues, which we then corrected. We also developed blog content formed into a topic cluster strategy, corrected a significant amount of title / meta-tags, and implemented on-page optimization.
Results
We were able to procure a large volume of high-quality leads, surpassing what a much larger agency before us was producing. Blue Hills Bank praised us for our thoughtful and highly technical analysis of the website issues — as did Google. Paid search generated 55% percent more leads year-over-year We converted at 17%, compared to 13% before SEO top 100 keyword ranking increased 38.42% We went from 3,719 keywords driving traffic to 5,148 keywords driving traffic
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