Challenge
We undertook a custom project for a Food Delivery Business in Guatemala, involving three apps: one for customers, another for delivery personnel, and a third administrative app for admins, staff managers, call centers, and restaurant service quality control. Celadon provided mobile and web app development services for this project. Our challenge was to create an efficient food delivery app for seamless ordering and payment. Integrating payment gateways was particularly complex, requiring solutions for global payment network VisaNet and local tax information retrieval via NIT for restaurant clients
Solution
We incorporated innovative features into both the mobile app and web platform to set a high-tech standard and ensure a delightful user experience. Key highlights for the carriers include: Built-in GPS using Google Maps for real-time delivery tracking In-app calling functionality for direct client or call-center communication Customized data picker for enhanced user experience In-app translation between English and Spanish for seamless language support For the Admin website, we implemented a dynamic sidebar tailored to the authorized user's role. The website's structure was complex, encompassing three distinct roles: Admin panel, Call center, and Store manager. The Call center role presented unique challenges, requiring the consolidation of diverse functionalities on a single page, including: User search Selection or creation of delivery addresses and distribution points Real-time driver route tracking and delivery time estimation Order distribution and processing Daily menu updates A feature-rich shopping cart with multiple categories and product filters Preferences for card and cash payment methods.
Results
Our team dedicated its utmost effort to develop a food delivery app that has yielded significant success. The solution quickly gained traction in the region, winning over locals with its convenient features. As a result, it witnessed a surge in user traffic, contributing to increased sales and customer loyalty. Moreover, the app generated employment opportunities for couriers and administrative staff.
Celadon
Our job is more than just software design and development, our job is taking care of your success. If you’re looking for a reliable Web and Mobile development partner, you’re about to knock the right door. 1) We focus on a selected set of technologies and industries to always keep track...
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