Challenge
The customer came to us to realize the worldwide restaurant brand app development for the Central American segment, specifically Guatemala, Honduras, Nicaragua, and El Salvador. The client already has an application with reduced functionality. Our task was to add a new loyalty program section, add integration with the offer system for this loyalty program, provide UI/UX development services following the company's brand book, and optimize the old application.
Solution
To create an app for a worldwide restaurant brand, we started by analyzing the existing program. It already consists of a legacy backend, so our new big component ought to apply to the current version and be comfortable for future integrations. Solving this problem, we decided to create a new section as a micro-service. MVP development services allowed us to test all possible solutions without any risks. The system allows the configuration of special offers (deals) and displays the current offers to users. Deal activation is done by QR or numeric code at the checkout desk or the order counter, with the help of POS system integration.
Results
We needed to consider the convenience of using special offers so that it would be manageable for the user. Like many other teams involved in global restaurant brand app design worldwide, we decided to use the QR system. It is easy to use at restaurants by scanning the unique QR generated by the system, so there is no problem with person-to-person communication. Every deal has a QR and a unique numeric code for online ordering. The user can apply the deal through the deal list via the button or by entering the deal number code in the shopping cart. This will help the user utilize the web version of the system. At the same time as we were creating the mobile version, our team worked on web app development services for various uses during the delivery order. The web global restaurant brand app development version has the same functionality as the mobile one, so customers can use the same account in both versions to store the history of their interaction with the restaurant.
Celadonsoft
Our job is more than just software design and development, our job is taking care of your success. If you’re looking for a reliable Web and Mobile development partner, you’re about to knock the right door. 1) We focus on a selected set of technologies and industries to always keep track...
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