Global Furniture Group

A Marketing Story by 9thCO Inc. about Global Furniture Group
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Global Furniture Group
Improve User Experience

Challenge

Global Furniture Group is a successful Canadian Office Furniture manufacturer. Their reputation for excellence is built on a 50 year history of offering quality products and service. Global’s website was incredibly outdated and suffered from years of patchwork. As a result, it was unusable and didn’t accurately reflect Global’s brand personality or the quality of their products.

Solution

Working in unison with Global’s own rebranding efforts, 9thCO created the digital version of its business that included an online showroom, a dealer reference, employee resources and a corporate profile - all available in Canadian English, US English and French. A clean, polished and user-friendly layout was balanced by a simplified structure for organizing content, intuitive navigation, automated detection of visitors’ location to display relevant content, product options and related costs that were pulled from Global’s internal systems, a shopping cart-like feature, Responsive Design for mobile, and AODA compliance was implemented. Lastly, 9thCO redirected thousands of old URLs to ensure visitors and Google could easily find the new location of old pages.

Results

Increased average session duration by 42% (00:06:53 up from 00:04:51 seconds). Decreased mobile bounce rate by 73%. Improved page stickiness: 69% of external visitors scroll beyond 50% of pages.

~15 Employees
$25,000 Min Budget
3 Stories
Partner

9thCO Inc.

Toronto, Ontario

Digital strategy. Web application & Headless E-commerce development. Performance marketing. 9thCO is pioneering the adoption of Composabel Architecture for clients across Canada and the US. By combining performance-based digital marketing strategies with powerful and modern web technologies, we create measurable results for our clients, and amazing user experiences for their customers....

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