Decade-long growth partner for America's fastest-growing TV, internet and Phone company


Creative Lift + Spectrum
Increase Sales


200%

Increase in Conversion Rate

Challenge

Decade-long growth partner for america's
fastest-growing tv, internet and phone company.

Delivering more tv, internet and phone customers.

Solution

  • Website Creation
  • Video Production
  • Email Marketing


From driving leads via digital and print to acquiring new customers with an
award-winning conversion flow, we’ve helped deliver millions more customers for
Charter Spectrum since 2007.

WEBSITE AND PERFORMANCE UX
Our multi-award-winning conversion flow solution helped double online conversion rates while increasing average revenue-per-user.

DIRECT MAIL
Our 8 Rules for Direct Mail Response has generated several top responding direct mail packages and over a dozen new controls.

EMAIL PERFORMANCE
Our Email Response Levers have helped drive higher leads and customers for both prospects and existing customers.

PAID DIGITAL AND SOCIAL CREATIVE
Our approach for Digital Media creative response helped optimize top performing digital and social ad performance for several years.

DIGITAL VIDEO
Our Digital Video creative targeted at new movers helped drive lower CPA.

Results

  • 200% Increase in Conversion Rate

200 Lift in online conversion rate
2x Lift in online ARPU
3x Lift in email performance
10+ New direct mail controls

Spectrum

The Client
Spectrum

Diversified Telecommunication Services
~25,400 Employees
Creative Lift

The Agency
Creative Lift

San Francisco, California
~30 Employees