Decade-long growth partner for America's fastest-growing TV, internet and Phone company
Challenge
Decade-long growth partner for america's fastest-growing tv, internet and phone company. Delivering more tv, internet and phone customers.
Solution
From driving leads via digital and print to acquiring new customers with an award-winning conversion flow, we’ve helped deliver millions more customers for Charter Spectrum since 2007. WEBSITE AND PERFORMANCE UX Our multi-award-winning conversion flow solution helped double online conversion rates while increasing average revenue-per-user. DIRECT MAIL Our 8 Rules for Direct Mail Response has generated several top responding direct mail packages and over a dozen new controls. EMAIL PERFORMANCE Our Email Response Levers have helped drive higher leads and customers for both prospects and existing customers. PAID DIGITAL AND SOCIAL CREATIVE Our approach for Digital Media creative response helped optimize top performing digital and social ad performance for several years. DIGITAL VIDEO Our Digital Video creative targeted at new movers helped drive lower CPA.
Results
200 Lift in online conversion rate 2x Lift in online ARPU 3x Lift in email performance 10+ New direct mail controls
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