A1 Telekom Austria Group

A Marketing Story by Undabot about A1 Telekom Austria Group

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Improve User Experience

Challenge

Creating authentic customer experience through personalised offers, faster transactions and quick problem resolution.

Solution

Solution Design UX Design UI Design Mobile Development Frontend Development Middleware Development CMS Development 3rd Party Systems Integrations Technical Consulting API Testing Support Common Base Technology Platform “Develop once, deploy many” approach enabled A1 Telekom Austria Group to white label the app in multiple countries. Modular Design Easily alter the white label apps using a modular approach to design. Start from the basic building blocks and combine them into larger compositions. Widget - The Most Wanted Feature Enabling users to customise and see the most important information on their smartphone homescreen. Widget is currently used by 11.500 people. Data-Driven Personalised Offers Deeplink notification option that takes users on a specific screen in the app. Handling Multiple Accounts Enabling users to overview their complete portfolio which can include the unlimited number of fixed and mobile lines. Top up Prepaid Account Fast and easy money transactions within the app result in satisfied customers. List of Bills Users have an overview of their paid and unpaid bills which lowers the pressure on customer support call center.

Mobile App Development