Medicare Multi-site System
Challenge
Our client is dedicated to transforming targeted healthcare systems by enabling long-term care providers the ability to launch managed care plans for seniors. With over 15 Care Provider Providers across the nation, in over 22 states, the challenge was to create a robust and dynamic website system that could be embraced by new partners, easily, within a short period of time.
Solution
Our integrated team architected, designed and developed a multi-site solution that checked every box and then some for our client. What used to take over 10 staff members and dozens of hours per week was transformed into a process that a small team of 4 could manage efficiently. The new design greatly improved the user experience for users, and our client was able to save thousands of dollars on development and overhead costs by employing our new solution. Strategy Our client expressed a desire to simplify the management of multiple affiliated website properties that must be updated on a continual basis to meet 508 compliance. Our team spent time to understand the existing state of their technology so that we could create an administrative environment to bridge the gap between the old and new. UX/UI Design Our talented team of user experience designers took a complicated, bloated website that required numerous clicks to achieve a goal—and transformed it into a a modern, mobile friendly web system with a delightful user experience for both users and admins alike. Development We applied the proper team to craft a custom backend toolkit that would make creation of new products and plans possible within minutes. The new framework enabled even entry level site administrators to quickly and easily update plan content and offer a huge time and money savings. Managed Partner Websites In addition to having best-in-class design and user experience, this system of websites needed to be flexible and user friendly to enable plan managers. The end product ehanced the capabilities of in-house staff, empowering them to be able to update insurance plan content and maintain compliance.
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