APA Adoption Center - Changing Perceptions
              A Marketing Story by 
            
                  Falk Harrison
            
            about 
            
                  Animal Protective Association of Missouri
            
 
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Challenge
Evolve the brand and all communication materials of a nearly 100–year-old “animal shelter” to that of an “adoption center.” Through a targeted marketing strategy, attract and engage potential adopters and contributors around a compelling brand promise and three differentiated brand pillars — adoption, wellness and education.
Solution
Communications rely heavily on pet and people imagery, relatable success stories of adoptions, visualization of dynamic performance data, and infographics. Content focuses on the high-quality programs of the APA — all focused on building loyal brand advocates.
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